When I receive a thank you from a client or customer I am always so grateful. As a designer / maker producing small handcrafted runs with great passion , every piece of feedback is much appreciated.
For someone to have taken the time to write means so much to me. So if you are wondering about giving constuctive and positive feedback to me please do . I love hearing from you!
I thought I would share a note sent to me recently after a customer purchased a set of cufflink organisers .
“Hi Robyn
I wanted to thank you for the beautiful drift cufflink holder pair I bought through the Store.
It has just arrived and I am delighted with it - a most beautiful gift for my son for Christmas. He will love it (and needs it!)
Even though it is a commercial transaction I wanted to let you know how much I appreciated your personal 'thank you' note - a great touch which has made it much more than just a commercial transaction.
I wish you well - you deserve it.
Kind regards”
Jen (Canberra)